We currently ship to Canada and USA. Limited shipping options may be available in some areas.


We may restrict shipping to certain addresses such as warehouses, freight forwarding/redirecting services and hotels. International shipping is currently not available.

After your order has been placed, you will be notified with an order confirmation email. Your order will be processed in our fulfillment center within 24-48 hours. Once your order has shipped, you will receive a shipping confirmation email with a shipment tracking number.

Gusti offers free expedited shipping on orders of $50 or more, before discounts and tax. For orders under $50, a flat shipping rate of $12.50 applies.

Once your order has shipped, you'll be able to track your shipment via the link provided in your shipping confirmation email.

We reserve the right to restrict delivery to certain remote locations.
At this time, we are not able to split an order into multiple shipping destinations.

All taxes will be applied at checkout in accordance with your state's tax legislation.

Your order will ship from Canada to the United States. All duties are paid by Gusti prior to shipping, so the price you pay at checkout is the final price for your order — no additional duties, processing fees, or other charges will be added afterward. If a discrepancy ever arises, we'll contact you before your order ships.

If you're ever asked to pay an unexpected fee to receive your order, please reach out to us at [email protected] and we'll look into it right away.

PickPack is a Canadian reusable packaging and is not offered to US consumers.

Some consumers may be surprised to find a different price at checkout than what was displayed while shopping.

As is common practice on e-commerce sites, ours automatically detects your country based on your browser/device settings (language, region, or IP address) and redirects you to the corresponding version of the site (e.g., the US site in USD). If your browser was set to Canada or any other countries, or if your IP was detected as Canadian or any other countries (something outside our control), you may have been redirected to the Canadian site without realizing it, where prices are shown in CAD.

The correct, country-specific price will always display automatically as soon as you enter your address at checkout.

Should you have any questions about the pricing shown at checkout, please contact our customer service team at [email protected] BEFORE completing your purchase. Please note that once an order has been placed, refunds will not be issued for price differences resulting from this type of confusion.

Everyone can have second thoughts, no problem. We will gladly exchange your goods for an item of the same value.
If the item you would like has a higher value, we will charge the difference to the credit card used for payment. Follow this link to fill out the form.

We will fully refund any returned goods that were purchased on our website provided they are in their original condition: with hang tags and in their original packaging. It is important that the garment may not be washed, worn or altered in any way.



Final sale items & exclusions
All items reduced by 40% or more from their suggested retail prices are considered final sales. Gusti International Inc. does not accept returns or exchanges of these items.

Within thirty (30) days following the date of receipt of your order by mail.

After we have received and verified the content of your package, our team will inspect it to ensure it respects the conditions stated in this return policy. We will then credit the amount using the same payment method used for the initial online purchase. This typically takes 7-10 business days to show on your statements depending on your financial institution. The amount credited does not include shipping fees, if any, included in the initial online order charge.

We charge a flat $12 USD return & handling fee and we will provide a shipping label once your return is approved. This flat amount will be deducted from your final refunded amount.

Consumers in remote locations may be charged an extra 5$ rate.

A defective item purchased online will be exchanged for the same item or one of equivalent value, or refunded, within within thirty (30) days following the date of receipt of your order by mail, provided the merchandise is returned in its original condition: with hang tags and in their original packaging. It is important that the garment may not be washed, worn or altered in any way. Gusti International Inc. will pay the shipping costs for the return of a defective product. The new item will be returned without shipping and handling charges.



If the garment has been washed, worn or altered in any way, please refer to our warranty policy.

We make it easy for you to return or exchange. Simply go to the return page within 30 days of receiving your order and answer a few quick questions. Make sure to have on hand your order number, found on the email confirming your order.